Legal
Power MH is committed to protecting your privacy. We do not accept insurance, which means your protected health information is never submitted to any insurer, clearinghouse, or benefits administrator. Your care is private.
This Privacy Policy describes how Power MH ("Power MH," "we," "us," or "our") collects, uses, and protects information about you when you visit our website, submit an application, or receive services from us. By using our website or services, you agree to the practices described in this policy.
Power MH is a telehealth-based concierge psychiatric practice. We operate under a private-pay model and do not participate in any insurance network. As a covered entity under the Health Insurance Portability and Accountability Act (HIPAA), we are also subject to our Notice of Privacy Practices, which governs the use of your protected health information (PHI).
We collect information you voluntarily provide when you contact us, submit a membership application, or receive services:
When you visit our website, we may collect limited technical data, including:
We use privacy-respecting analytics only. We do not use Google Analytics or any advertising-based tracking on pages that collect personal or health information.
We use the information we collect to:
We do not use your personal information for advertising, marketing to third parties, or sale to data brokers.
Power MH does not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:
We work with carefully selected third-party service providers (e.g., HIPAA-compliant telehealth platforms, secure messaging systems, and payment processors) who assist in delivering our services. These providers are contractually required to protect your information and may not use it for any purpose beyond delivering services to Power MH.
We may disclose your information when required by law, court order, or valid legal process, or to protect the rights, property, or safety of Power MH, our members, or the public.
We may share your information for any other purpose with your explicit written consent.
Power MH does not accept insurance of any kind. We do not submit claims to health insurance companies, Medicare, Medicaid, or any government-sponsored health program. Your care with Power MH will not appear on any Explanation of Benefits (EOB) or insurance claim record.
While we cannot prevent insurance companies from learning of your care through other means (such as your own voluntary disclosure), we take no action that would cause your care to be reported to any insurer or third-party payor.
We implement administrative, technical, and physical safeguards designed to protect your information against unauthorized access, disclosure, alteration, or destruction. Our telehealth and communication systems are HIPAA-compliant and encrypted in transit and at rest.
No method of transmission over the internet or electronic storage is 100% secure. While we take the security of your information seriously, we cannot guarantee absolute security.
Our website may use cookies and similar technologies for basic site functionality and anonymous analytics. We do not use advertising cookies, retargeting pixels, or tracking technologies on any page that handles health or personal information.
You may configure your browser to refuse cookies, though this may affect certain site features.
Depending on your state of residence, you may have rights regarding your personal information, including:
Your rights with respect to protected health information (PHI) are governed by our HIPAA Notice of Privacy Practices.
To exercise any of these rights, please contact us using the information below.
Power MH provides services to adult patients only (18 years of age and older). We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently collected information from a minor, we will promptly delete it.
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Power MH — Privacy Inquiries
Email: privacy@powermh.com
For health information requests, please also refer to our HIPAA Notice of Privacy Practices.